Returns & Exchanges
At Mama & Roo's, we want you to love your new style, so we offer a seamless 30-day return policy for all unworn and unwashed items. If your purchase isn't the perfect fit, we are here to help with a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at home.
Package Your Items
Place your items in their original packaging with tags attached, affix the shipping label securely, and drop the package off at any authorized carrier location.
Receive Your Refund
After our team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing